30-Day Free Trial

Star!'s 30-Day Free Trial offers a risk-free opportunity to experience our comprehensive IT services, tailored to your business needs with both standard and premium features. We believe in the value of our solutions and want you to see firsthand how our expertise can transform your operations without any upfront commitment.

During the trial, you’ll have full access to our core services, including On-Demand Technical Support for quick resolution of technical issues, Friendly, Reassuring Customer Service with empathetic, jargon-free guidance, and a Request and Fulfillment System for seamless service requests. Our Proactive Monitoring & Maintenance ensures your systems are optimized and protected, while 24/7 Technical Assistance guarantees support at any hour. You’ll also benefit from our Cost-Cutting Alternative to In-House IT, delivering expert solutions without the overhead. For an enhanced experience, the trial includes premium features like priority response times, advanced analytics, and detailed reporting tools to provide insights into system performance.

The trial begins with a personalized onboarding session where our team assesses your IT environment, business goals, and challenges. We tailor our services to your setup—whether cloud-based, on-premises, or hybrid—and provide in-depth training and documentation to help your team navigate our tools. A dedicated support specialist will guide you throughout the trial, offering regular check-ins, insights, and adjustments to maximize value. You’ll also gain access to advanced reporting tools, giving you detailed metrics on system performance and support interactions.

We encourage you to test our services under real-world conditions—challenge us with complex issues, explore our monitoring capabilities, request priority support, or analyze your systems with our advanced tools. Our Guaranteed Service Quality (SLA-Backed) ensures we meet stringent performance standards, such as response times and system uptime, giving you confidence in our ability to deliver. At the end of the 30 days, we’ll conduct a comprehensive review, providing a detailed report on the value delivered, including system improvements and support metrics, and discuss next steps.

There’s no obligation to continue after the trial, but we’re confident you’ll want to extend our partnership. If you choose to proceed, we’ll seamlessly transition you to a full service plan, carrying over all configurations and preferences established during the trial. If you decide not to continue, we ensure a smooth offboarding process with no hidden fees or penalties, leaving you with valuable insights into your IT operations.

Backed by our 100% IT Services Guarantee, Star!'s 30-Day Free Trial ensures every interaction meets our high standards of quality and performance. If any aspect of the trial falls short of your expectations, we’ll take immediate action to make it right at no additional cost. At Star!, we’re not just offering IT services—we’re inviting you to experience a partnership that prioritizes your success, with the flexibility to explore both standard and premium features risk-free.

Star! Guarantee!